Terms of service

Terms of Service – Zeyond Clinical

Last Updated: May 2026

Welcome to Zeyond Clinical. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, equipment, software, communications, and any related transactions conducted with Zeyond Clinical.

By accessing our website, purchasing products, booking services, or interacting with Zeyond Clinical in any manner, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.

If you do not agree with these Terms, you must immediately discontinue use of our website and services.

1. COMPANY INFORMATION

Zeyond Clinical operates under the laws and regulations applicable within the United States of America and the Commonwealth of Puerto Rico.

For all official inquiries:

Zeyond Clinical
📧 support@zeyondclinical.com
🌐 www.zeyondclinical.com

2. ELIGIBILITY

By using our website or purchasing from Zeyond Clinical, you represent and warrant that:

  • You are at least 18 years old or the legal age required in your jurisdiction.
  • You possess the legal authority to enter binding agreements.
  • All information provided to us is truthful, accurate, and complete.
  • You will not use our products or services for unlawful purposes.

Zeyond Clinical reserves the right to refuse service, terminate accounts, or cancel transactions at its sole discretion.

3. PRODUCTS AND SERVICES

Zeyond Clinical sells professional equipment, devices, accessories, and related products.

We reserve the right to:

  • Modify or discontinue products without notice
  • Change pricing at any time
  • Limit quantities
  • Refuse transactions suspected of fraud or abuse
  • Cancel orders due to errors, inventory issues, or legal concerns

Product descriptions, images, specifications, and marketing materials are provided for informational purposes only and may differ from actual products.

4. NO MEDICAL ADVICE

The information provided by Zeyond Clinical, including website content, marketing materials, social media content, demonstrations, or communications, is for informational and commercial purposes only.

Nothing provided by Zeyond Clinical shall be interpreted as:

  • Medical advice
  • Clinical diagnosis
  • Treatment recommendations
  • Healthcare instructions
  • Professional licensing guidance

Customers are solely responsible for ensuring proper use of any equipment and for obtaining appropriate professional certifications, licenses, or medical supervision where required.

5. ALL SALES ARE FINAL

All purchases made through Zeyond Clinical are final.

By completing a transaction, the customer expressly agrees that:

  • No refunds will be issued
  • No monetary reimbursements will be provided
  • No chargebacks shall be initiated without legal basis
  • Exchanges or replacements are limited exclusively to approved defective equipment claims pursuant to our official Replacement & Warranty Policy

Customers are responsible for reviewing all product specifications before purchasing.

6. TECHNICAL INSPECTIONS AND REPLACEMENTS

Equipment claimed to be defective must undergo inspection by authorized Zeyond Clinical technicians.

Zeyond Clinical retains sole authority to determine:

  • Whether a product is defective
  • Whether misuse occurred
  • Whether replacement eligibility exists
  • Whether additional fees apply

Replacement requests submitted more than sixty (60) days after the original purchase date may be subject to:

  • Additional costs
  • Shipping charges
  • Processing fees
  • Limited availability

7. PROHIBITED USES

You agree not to use our website, products, or services to:

  • Violate laws or regulations
  • Commit fraud
  • Infringe intellectual property rights
  • Distribute malware or harmful code
  • Interfere with website operations
  • Misrepresent affiliation with Zeyond Clinical
  • Harass, threaten, or abuse others
  • Engage in unauthorized resale or distribution
  • Reverse engineer products or software where prohibited

Any violation may result in immediate termination of access and possible legal action.

8. INTELLECTUAL PROPERTY

All content associated with Zeyond Clinical, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Videos
  • Website design
  • Marketing materials
  • Graphics
  • Software
  • Text content

is the exclusive property of Zeyond Clinical and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited.

9. THIRD-PARTY SERVICES

Zeyond Clinical may use third-party providers for:

  • Payment processing
  • Shipping
  • Financing
  • Hosting
  • Communication tools
  • Analytics

We are not responsible for the policies, actions, delays, or damages caused by third-party providers.

Use of third-party services is subject to their respective terms and conditions.

10. SHIPPING AND DELIVERY

Delivery dates are estimates only and are not guaranteed.

Zeyond Clinical shall not be liable for delays caused by:

  • Carriers
  • Customs
  • Weather
  • Natural disasters
  • Supply chain disruptions
  • Government actions
  • Force majeure events

Risk of loss transfers to the customer upon shipment or delivery to the carrier.

11. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, all products and services are provided “AS IS” and “AS AVAILABLE.”

Zeyond Clinical expressly disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Performance expectations
  • Continuous availability
  • Error-free operation

No oral or written communication shall create additional warranties unless expressly stated in writing by Zeyond Clinical.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Zeyond Clinical and its owners, affiliates, employees, agents, suppliers, and distributors shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Loss of data
  • Personal injury
  • Property damage
  • Unauthorized product use
  • Third-party actions
  • Technical failures
  • Cybersecurity incidents

Under no circumstance shall the total liability of Zeyond Clinical exceed the amount paid by the customer for the product or service giving rise to the claim.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Zeyond Clinical from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your misuse of products
  • Violation of these Terms
  • Violation of laws or regulations
  • Infringement of third-party rights
  • Negligence or misconduct

14. GOVERNING LAW

These Terms shall be governed and interpreted under the laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States.

Any dispute arising from these Terms or from transactions with Zeyond Clinical shall be resolved exclusively in the courts located in Puerto Rico.

Customers expressly waive participation in:

  • Class actions
  • Collective claims
  • Mass arbitration proceedings

15. ACCOUNT TERMINATION

Zeyond Clinical reserves the right to suspend or terminate access to services, accounts, or purchases without prior notice if:

  • Fraud is suspected
  • Terms are violated
  • Abuse occurs
  • Chargebacks are improperly initiated
  • Legal risks arise

16. FORCE MAJEURE

Zeyond Clinical shall not be responsible for failure or delays caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Hurricanes
  • Pandemics
  • War
  • Cyberattacks
  • Labor disputes
  • Government restrictions
  • Supply shortages

17. MODIFICATIONS TO TERMS

Zeyond Clinical reserves the right to modify these Terms of Service at any time without prior notice.

The latest version published on the official website shall supersede all previous versions.

Continued use of our website or services constitutes acceptance of any revised Terms.

18. ENTIRE AGREEMENT

These Terms of Service, together with any related policies published by Zeyond Clinical, constitute the entire agreement between the customer and Zeyond Clinical regarding use of our products and services.

Any prior agreements, communications, or understandings are superseded by these Terms.

19. CONTACT INFORMATION

For legal, technical, or customer support inquiries:

Zeyond Clinical
📧 support@zeyondclinical.com